Supplier Executive – Hong Kong

About Explera DMC

Explera DMC is a premier Destination Management Company dedicated to delivering exceptional travel and event experiences worldwide. We operate with a global mindset while maintaining rigorous compliance standards, with all legal and statutory frameworks governed and fulfilled through our Hong Kong headquarters.

Role overview

We are seeking a proactive Supplier Executive to build and manage our network of hotels, coach companies, harbour cruise operators, restaurants and attractions in Hong Kong and Macau.

Good trips depend on good suppliers. You will make sure our sales and operations teams always have accurate rates, reliable partners and clear product notes.

Key responsibilities

1. Supplier sourcing & onboarding

• Source and onboard new suppliers, including contracts and supplier profiles
• Visit new hotels and activities and write clear product notes for the sales team

2. Rates, allotments & systems

• Load and maintain rates, allotments, release periods and policies in our booking system
• Collect new season rates and special offers on time

3. Negotiation & quality

• Negotiate rates and group terms with the contracting manager
• Run supplier site visits and quality checks, and act on guest feedback

4. Compliance & documentation

• Keep supplier contracts, licences and insurance certificates current
• Resolve billing and service issues with operations and finance

Requirements

• 1+ years in contracting, purchasing, reservations or supplier management in travel or hospitality
• Knowledge of the Hong Kong hotel and travel supplier market
• Cantonese and business English
• Accurate data entry and strong Excel skills
• Organised and persistent in following up
• Valid right to work in Hong Kong

Why join Explera DMC?

• Build supplier relationships that shape the trips our partners sell
• Gain exposure to global travel markets and cross-border operations across Asia
• Be part of a dynamic, growing DMC with a strong compliance culture
• Autonomy to own your role and drive process improvements